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Exeter Court Hotel Terms and Conditions

Free cancellation

Rooms may be cancelled without charge provided 48 hours notice of cancellation is given. If cancelled within 48 hours of the booking date one night’s accommodation will be charged at the pre booked rate. However, if you cancel within 48 hours and the Hotel are able to resell your room, then you will receive a full refund.

Conference and Function bookings may be cancelled without charge provided 5 working days notice of cancellation is given. Otherwise the full amount will be charged. Conference and Function food and Equipment must be pre ordered at least 5 working days prior to the event. This will also be subject to the 5 working day cancellation procedure.

Children and extra beds

All children under 12 years stay free of charge when using existing beds.
Children’s travel cots are avaliable - please let us know if you require one during your stay

Meal Times 

BREAKFAST - Monday to Friday served from 7am until 9.30am and on Saturday, Sunday and Bank Holiday Mondays it is between 8.00 am - 10.30am 

LUNCH - from 12.00 noon until 5.30pm every day 

DINNER - from 5.30pm until 9.30pm every evening

Payment Conditions

Your credit card details are held to guarantee your booking and no payment will be taken until either arrival or in the event of you cancelling the booking outside our cancellation terms. If you prefer to pay cash on arrival, we will need to pre-authorise and credit / debit card for £50.

Taxes

All Rates include VAT at the current rate. A city tax is not applicable. A service charge is not applicable.

Check in and Check Out

Check in is 2pm and check out is 11am.

Car parking

We have over 100 parking spaces, all free of charge.

The hotel does not accept any responsibility for damage to, or theft from, or theft of parked vehicles.

Smoking

Smoking is not allowed anywhere in the Hotel including guest bedrooms. if a guest is found to have been smoking in their room there is a compularsy charge of £150.00 for deep cleaning. The covering of the smoke alarms is a criminal offence!

Guest behaviour

The Hotel reserves the right to terminate a booking or stop any event immediately without being liable for any refund in the event of behaviour considered by Management to be unacceptable.

No wines, spirits or beers may be brought into the Hotel by clients, their guests or representatives for consumption on the premises without the express consent of the Hotel for which a charge may be made.

The person/Company making the booking will be responsible for damage caused by themselves or their guests and will be charged for rectification.

Hotel liability

Other than death or personal injury caused by the negligence of the Hotel, the Hotels liability to the client is limited to the price of the booking.

The Hotel does not accept any liability for loss or damage to guest’s property except to the extent covered under the Hotel Proprietors Act 1956.